Refund Policy

A legal disclaimer

Current Wellness is committed to protecting the privacy and security of our patients' personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

This Privacy and Refund Policy is for informational purposes only and does not constitute legal advice. While we strive to maintain accurate and up-to-date policies, Current Wellness is not responsible for external factors affecting refunds or privacy matters. If you have legal concerns, please consult a qualified attorney.

Refund Policy - the basics

1. Information We Collect
We may collect the following types of personal and health information:

Personal Identifiable Information (PII): Name, date of birth, address, phone number, email address, and emergency contact information.
Health Information: Medical history, treatment records, prescription details, diagnostic results, and other health-related data.
Billing and Insurance Information: Payment details, insurance provider, policy numbers, and related financial data.
Digital Information: When you visit our website, we may collect IP addresses, cookies, and browsing behavior for analytical purposes.

2. How We Use Your Information
Your information is used to:

Provide medical treatment and coordinate care.
Process payments and insurance claims.
Communicate with you about appointments, treatment options, and health-related updates.
Improve our services and ensure quality healthcare delivery.
Comply with legal and regulatory requirements.

3. How We Share Your Information
We do not sell or rent personal information. However, we may disclose your information in the following cases:

Healthcare Providers: To coordinate your care with specialists, hospitals, and pharmacies.
Insurance Companies: To process claims and obtain payment for services.
Legal Requirements: When required by law, court orders, or to prevent harm.
Business Associates: Third-party service providers who assist with operations such as billing and IT support (bound by confidentiality agreements).

4. Your Rights
Under HIPAA, you have the right to:

Access and request copies of your medical records.
Request corrections to inaccurate or incomplete information.
Restrict or limit certain disclosures of your information.
Receive a list of disclosures we have made outside of treatment, payment, and healthcare operations.
Request confidential communications (e.g., alternative contact methods).
File a complaint if you believe your privacy rights have been violated.

To exercise these rights, please contact us at: hello@currentwellnesstlh.com

5. Data Security
We implement security measures to protect your information, including:

Encryption and secure storage of electronic records.
Access control policies to restrict unauthorized access.
Regular audits and staff training on data privacy practices.

6. Refund Policy
At Current Wellness, we strive to provide high-quality medical care and services. Due to the nature of healthcare services, we have the following refund policy:

Appointment Cancellations: Refunds for canceled appointments may be issued if the cancellation is made at least 24 hours in advance. Late cancellations or no-shows may be subject to a fee.
Prepaid Services: Refunds for prepaid services will be considered on a case-by-case basis. If a service has been partially rendered, a prorated refund may be provided.
Products: Unused and unopened products purchased from our practice may be returned within 14 days for a full refund. Opened or used products are non-refundable.
Insurance & Billing: Refunds for overpayments or billing errors will be processed within 30 days upon verification.

Refund Policy

A legal disclaimer

Refund Policy - the basics

1. Information We Collect We may collect the following types of personal and health information:

Personal Identifiable Information (PII): Name, date of birth, address, phone number, email address, and emergency contact information.

Health Information: Medical history, treatment records, prescription details, diagnostic results, and other health-related data.

Billing and Insurance Information: Payment details, insurance provider, policy numbers, and related financial data.

Digital Information: When you visit our website, we may collect IP addresses, cookies, and browsing behavior for analytical purposes.

2. How We Use Your Information Your information is used to:

Provide medical treatment and coordinate care.

Process payments and insurance claims.

Communicate with you about appointments, treatment options, and health-related updates.

Improve our services and ensure quality healthcare delivery.

Comply with legal and regulatory requirements.

3. How We Share Your Information We do not sell or rent personal information. However, we may disclose your information in the following cases:

Healthcare Providers: To coordinate your care with specialists, hospitals, and pharmacies.

Insurance Companies: To process claims and obtain payment for services.

Legal Requirements: When required by law, court orders, or to prevent harm.

Business Associates: Third-party service providers who assist with operations such as billing and IT support (bound by confidentiality agreements).

4. Your Rights Under HIPAA, you have the right to:

Access and request copies of your medical records.

Request corrections to inaccurate or incomplete information.

Restrict or limit certain disclosures of your information.

Receive a list of disclosures we have made outside of treatment, payment, and healthcare operations.

Request confidential communications (e.g., alternative contact methods).

File a complaint if you believe your privacy rights have been violated.

To exercise these rights, please contact us at: hello@currentwellnesstlh.com 5. Data Security We implement security measures to protect your information, including:

Encryption and secure storage of electronic records.

Access control policies to restrict unauthorized access.

Regular audits and staff training on data privacy practices.

6. Refund Policy At Current Wellness, we strive to provide high-quality medical care and services. Due to the nature of healthcare services, we have the following refund policy:

Appointment Cancellations: Refunds for canceled appointments may be issued if the cancellation is made at least 24 hours in advance. Late cancellations or no-shows may be subject to a fee.

Prepaid Services: Refunds for prepaid services will be considered on a case-by-case basis. If a service has been partially rendered, a prorated refund may be provided.

Products: Unused and unopened products purchased from our practice may be returned within 14 days for a full refund. Opened or used products are non-refundable.